FAQ — Your Night Walk Questions Answered
Frequently Asked Questions
Everything you need to know before your first night walk.
🔦 How reflective are your harnesses?
Our NightGuard Pro Harness uses 3M™ Scotchlite retroreflective technology — the same standard used in road worker safety gear. It returns light directly to its source and is visible up to 500 feet in headlights. Your dogs will glow like a beacon.
📏 How do I find the right size?
Use a soft tape measure around your dog’s neck and chest girth (widest part behind the front legs). Add 2 fingers for comfort. Visit our Size Guide page for the full chart. When in doubt, size up.
📦 How long does shipping take?
Standard shipping: 5–7 business days. Expedited: 2–3 business days. Orders over $45 ship free. We ship from the US — all orders are processed within 1–2 business days.
🔄 What’s your return policy?
30 days, no questions asked. If your dog doesn’t love it or the fit isn’t right, we’ll make it right. Email us at dog808mom@gmail.com and we’ll take care of you.
💧 Are the harnesses waterproof?
Yes! All hardware is IPX6 water-resistant — nothing rusts, nothing fades. The webbing is quick-dry so your pup is comfortable even after a walk in light rain.
👩👧👦 Can I order different sizes for multiple dogs?
Absolutely! Our Night Walk Bundle lets you mix-and-match sizes at checkout. You can also order individual products in different sizes and ship them all together. Perfect for multi-dog families — we’ve got 6 ourselves!
💌 Do you have a discount for new customers?
Yes! Use code PAWSAFE15 for 15% off your first order. No minimum required.
🐾 Still have questions?
Email us at dog808mom@gmail.com — we’re real people who actually walk dogs every night and we’ll get back to you fast.